Privacy Policy
This is the Privacy Policy of Parnell Legal ABN 72 911 465 592 (“we”, “us”, “our”). We are committed to protecting the privacy of our contacts, clients, suppliers, and employees (“you”, “your”) and to complying with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (“Privacy Act”).
We also comply with applicable legal obligations under the Legal Profession Uniform Law (NSW) and Legal Profession Uniform Law Application Regulation 2015.
This policy describes how we manage personal information.
1. Kinds of Personal Information Collected
We may collect personal information such as:
• Name, role or position, contact details (address, email, mobile, landline, fax)
• Information about your legal interests and service requirements
• Details about your circumstances relevant to legal matters
• Communication records, seminar and event attendance
• Employment or supplier qualifications, experience, services, and pricing
2. How We Collect Personal Information
We collect personal information through direct interactions or from third parties, including:
• Legal inquiries and engagement
• Newsletter subscriptions and event attendance
• Information supplied by clients, courts, or third parties
• Investigations or public searches
• Our website usage
We are required to collect accurate name and address information to comply with client identification and trust account obligations under the Legal Profession Uniform Law. If this information is not provided, we may be unable to act for you.
3. Purpose of Collection, Use & Disclosure
We collect, hold, use, and disclose personal information to:
• Respond to inquiries and provide legal services
• Employ qualified personnel and monitor service quality
• Promote legal updates and services of interest
Disclosure of personal information may occur to fulfill client instructions or support legal services, subject to confidentiality obligations.
We do not engage in automated decision-making that impacts individuals. We use standard office tools, some of which may include artificial intelligence functions, for our internal purposes only. All legal and strategic decisions are made by our experienced lawyers.
4. Disclosure to Third Parties
We may share relevant personal information with:
• Parties involved in your matter, government bodies, and service providers
• Third-party vendors for newsletters and legal updates
• Providers of auditing, consulting, technology, and archival services
We also disclose personal information as required by law or when permitted under the Privacy Act, such as in response to misconduct or court orders.
5. Overseas Disclosure
We do not routinely disclose personal information outside Australia unless your matter involves overseas parties. Where this occurs, we may share selected personal information to comply with your instructions.
Certain third-party service providers, including secure cloud storage vendors, may operate from overseas locations (e.g., encrypted servers in the United States). In such cases, we take reasonable steps to ensure these providers uphold privacy protections equivalent to Australian standards, consistent with APP 8.
6. Marketing Communications
We may send you newsletters, invitations, or legal updates. You can opt out at any time using the “unsubscribe” link in emails or by contacting us directly.
7. Information Security
We take reasonable physical, technical, and administrative steps to safeguard your personal information, including:
• Secure office and cloud storage systems using encrypted infrastructure
• Access control protocols limiting exposure to authorised personnel
8. Access and Correction Requests
You may request access to or correction of your personal information:
• Requests are generally fulfilled within 30 days unless restricted by law or confidentiality
• We may refuse access if it risks safety, privacy, or legal process
• Corrections will be made or recorded as requested
• While requests are free, fees may apply for material reproduction
Please contact us using the details at the end of this policy.
9. Notification of Changes
We may update this Privacy Policy from time to time. Revised versions will be available on our website or provided upon request.
10. Complaints and Contact Details
If you believe we have breached this policy or the Privacy Act, you may lodge a complaint by contacting:
Parnell Legal
PO Box 2
Panania, NSW, 2213
Attention: Privacy Officer
Email: privacy@parnells.com.au. Phone: 0432975075
We aim to respond within 30 days and will work to resolve your concern promptly and respectfully.
